Hi there!

You can return your order within 14 days.

You can find more information here.

Immediately after your return has been processed, we will initiate the refund to your previous means of payment.

If you have sent in your goods for exchange, we will take care of the return shipment immediately after processing.

Please treat our jewelry with care.

Polish your accessory regularly with a soft cloth to preserve its beauty and shine. Polishing will make your accessory shine, but will not remove scratches.

The following tips will help protect it:

1. treat each accessory with care
Handle the jewelry with special care, do not drop it on the floor and do not subject it to hard knocks.

2. preferably dry
We recommend removing your jewelry before bathing, swimming and any sporting activities.

3. naturally beautiful
Avoid contact with perfume, cream, gel or make-up.

4. store individually
Store the jewelry in a jewelry box or similar whenever possible and avoid contact with rough surfaces.

All our jewelry is designed, created and shipped with the utmost care.

We are particularly proud of the fact that, with our small partner manufactory, we know exactly how much precision is involved in each of the manufacturing steps.

Once they arrive on the island of Borkum, the pieces of jewelry are inspected and prepared before we hand them over to our partner, who sends them to you as quickly as possible.

Through our commitment to creating unique pieces of jewelry, we strive not only to create aesthetically pleasing accessories, but also to deepen our connection to the sea and the islands.

As true islanders, we are proud to share our love of the sea with the world while doing our part to protect the marine environment. ⚓

Together with the company Pro-Ocean, we donate to the removal of marine plastic per order.
This has already enabled us to salvage over 10 tons of plastic. Thank you! 🤍

Become our partner, enjoy exclusive benefits and sell Nordlust jewelry in your local store. Please register here.

We would be delighted if you love our jewelry and would like to become a brand ambassador.

Please contact us at info@nordlust.eu and we will get back to you as soon as possible.

We are always happy to hear from you. Just send us an e-mail to: info@nordlust.eu or take a look at our contact form.

We will endeavor to get back to you within a few hours.